size of charms are not to scale but are to be used as a rough guideance only
not a true reflection of colour and detail or charms is not exact, please check each listing for more images of charms
please check indiviudal charm listing for accurate measuements
charms will usually be placed on alternate links, meaning there will be a link left inbetween each charm. If you wanted to leave more space inbetween each charm, please leave your request in the 'order notes' section at checkout.
Processing
At with lyberty we know you are excited to receive your new jewels, we aim to process and ship out orders within 1-2 business days, excluding weekends and bank holidays. Handmade items including multi charm necklaces, may take 1-3 business days to be made and dispatched. All orders are sent with Royal Mail. International orders are sent only using a tracked service to avoid delays or lost post. Once you have placed your order you will receive an order confirmation email. Once your order has been dispatched you will receive a dispatch email with your tracking information, if you selected a tracked shipping option. Remember to check your junk/spam inbox as sometimes the emails can filter into there.
Shipping Rates + Times
UNITED KINGDOM:
We now only send UK orders via a tracked service, to provide faster delivery and avoid possible delays.
Tracked 48: £2.00
Estimated delivery between 1-3 business days (excludes weekends and bank holidays). Tracking number will be provided in dispatch email. FREE on orders over £65.00.
Tracked 24: £3.00
Estimated delivery between 1-2 business days (excludes weekends and bank holidays). Tracking number will be provided in dispatch email.
Special Delivery Guaranteed: £7.25
Estimated next day delivery (excludes weekends and bank holidays). Tracking number will be provided in dispatch email.
EUROPE: FREE WITH ORDERS OVER £80.00
Tracked delivery: £8.00. Estimated delivery between 3-6 business days (excludes weekends and bank holidays). Tracking number will be provided in dispatch email. Due to customs and courier handover delays, the timeframe may be extended during busier periods.
UNITED STATES + CANADA: FREE WITH ORDERS OVER £90
Tracked delivery: £10.00. Estimated delivery between 5-9 business days (excludes weekends and bank holidays). Tracking number will be provided in dispatch email. Due to customs and courier handover delays, the timeframe may be extended during busier periods.
REST OF THE WORLD: FREE WITH ORDERS OVER £90
Tracked delivery: £10.00. Estimated delivery between 7-10 business days (excludes weekends and bank holidays). Tracking number will be provided in dispatch email. Due to customs and courier handover delays, the timeframe may be extended during busier periods.
UNITED ARAB EMIRATES SHIPPING INFORMATION: Full address must include PO Box, full town or village name as there are many identical street numbers and must include a telephone number (preferably mobile number). If the address you provide does not include this, your parcel is at risk of being returned. A new fee will be incurred to re-ship or a refund can be issued but will not include shipping fee.
Delivery times are estimates only and can take longer due to customs and courier delays during busier periods. Once the order has been placed, shipping method cannot be changed. Please ensure you provide the correct address, post that is returned to us due to incorrect address will only be resent once the appropriate shipping fee has been paid by the customer.
Taxes and Duties
All international packages may be subject to local taxes, customs, duties, and fees levied by the destination country and are not included in the cost of the order. All customs charges are payable by the customer and will not be covered by With Lyberty. Custom departments will hold all international parcels for routine checks and/or for payable tax, this can cause delays in your parcel arriving on time. In this event, your customs department will contact you for relevant payment. For more accurate information, we suggest contacting your local customs office. If your parcel is being returned to us because recipient refused to pay customs tax and duties, we do not offer refunds on shipping cost and will only refund the cost of the jewellery once the order has been safely returned to our office.
Terms and Conditions:
We are not responsible for lost, delayed or damaged post during shipping. Once parcels have been dispatched and handed over to the courier, we no longer have control over that parcel's delivery. We therefore strongly recommend using a tracked delivery service.
We cannot be held responsible for incorrect address or recipient name supplied by customer, if your parcel remains undelivered due to supplying the wrong delivery address, the courier will return the parcel to With Lyberty. We will contact you to arrange refund or re-delivery however, customer will be required to pay the re-delivery fee. We can only issue a refund once the parcel has been returned to our office, this refund will not include the shipping fee.
Please check estimated delivery times above and your tracking information before contacting us regarding delayed post. If your delivery time has surpassed and you believe your order is delayed/ lost please contact info@withlyberty with your order number. For 1st class shipping to the UK, as this is an untracked service, delivery date can be extended to up to one month in the case of Royal Mail delays during busy seasons or specific area delays. With Lyberty cannot be held responsible for Royal Mail delays and therefore advise you used a tracked service.
At With Lyberty, we pride ourselves on jewellery made from only high quality materials. Jewellery designed to be loved and lived in. This care guide will help you maintain your jewellery to ensure its longevity.
Materials:
18k Gold Plated Stainless Steel
Made from a base metal of 316 stainless steel and triple PVD plated in 18k gold. Stainless steel is very durable, resistant to water and tarnishing and the plating can last years when following our care guide. They are hypoallergenic meaning no green skin and we never use lead or nickel. To help prolong shine and lifespan, we advise to limit contact with water, liquids and chemicals.
14k- 18k Gold Filled
The term “gold-filled jewelry” refers to items with a core of base metal with an outer layer of solid gold. Created by mechanically bonding 14k gold (at least 5% gold) to the surface of the base metal using heat and pressure. This is a permanent bond so the gold is durable, tarnish resistant and can last many years when following our care guide. Perfect for people looking a for an affordable alternative yet look-a-like to solid gold. It's important to keep gold filled products away from water, liquid and chemicals to help prolong shine and lifespan.
18k Gold Vermeil
Pronounced ‘ver-may’. With a base of 925 sterling silver and 18k gold plated with a thickness of 2.5 microns. Vermeil jewellery is delicate and more durable than standard plated sterling silver, they can last years when following our care guide. They are hypoallergenic meaning no green skin and we never use lead or nickel. To help prolong shine and lifespan, we advise to limit contact with water, liquids and chemicals.
18k Gold Plated 925 Sterling Silver
With a base metal of 925 sterling silver and then plated with 18k gold, with an extra anti-tarnish layer on for longevity. They are hypoallergenic meaning no green skin and we never use lead or nickel. To help prolong shine and lifespan, we advise to limit contact with water, liquids and chemicals.
Care Guide:
Is your jewellery 'waterproof'?
Caring and Storing
- Any lotions, deodorants, perfumes, household items can seriously harm your gold plated jewels and discolour them over time.
- All stainless steel based jewellery can be worn in water. However, constant contact with water and liquids can reduce the lifespan of your jewellery so we advise to remove when exercising, washing your hands, showering, swimming or doing anything that involves moisture.
- Store your jewellery pieces individually, you can keep them in our with lyberty organic cotton pouch so that they don’t rub together, scratch or tangle.
- Remove jewellery when sleeping.
- Always remember that your jewellery should be the last thing you put on and the first thing you take off when dressing.
Cleaning
-
After wearing, clean your jewellery carefully with a soft, non-abrasive, soft jewellery cloth. This helps maintain or bring back its shine.
Caring for your pearls
-
Wipe pearls gently with a lint free cloth and store in the protective with lyberty pouch provided.
- For a pearl to keeps its luster, it’s best to remove pearl jewellery before any contact with water or liquids.
Warranty Policy:
- If an item is received broken or incorrect you must email in within 14 days of receiving it. You are entitled to a free replacement if this is the case.
- Our warranty covers: any material or manufacturing defects.
- Our warranty does not cover: general wear and tear, improper handling and not following care guide. Scratches or chips. Lost or stolen goods or parts.
- We provide a 1 year warranty from date of purchase.
We use delicate materials such as gold and silver, over time jewellery can fade naturally due to multiple factors including general wear and tear, exposure to moisture, chemicals and air. This is not considered a manufacturing fault.
All our pieces are finished with an anti-tarnish coating to ensure the plating stays in tip top condition for as long as possible. All styles are hypoallergenic, nickel, lead free and won't turn your skin green!